Frequently Asked Questions
EE SIM ONLY DEALS
BUSINESS SOLUTIONS
GENERAL
Accessories
1. What types of accessories are available at Zoiko Telecom?
Zoiko Telecom offers a range of accessories including headsets, speakers, power supply units (PSUs), and other communication tools designed to enhance your connectivity experience.
2. Are these accessories compatible with all devices?
Each accessory is designed to be compatible with specific devices or brands. The product details will specify which devices or brands the accessory is compatible with, such as Yealink, Polycom, or general use.
3. How do I choose the right headset for my needs?
When selecting a headset, consider whether you need a mono or duo setup, the level of noise cancellation, and compatibility with your device. Mono headsets are typically used for single-ear communication, while duo headsets provide sound in both ears, often with enhanced noise cancellation features.
4. What is the difference between mono and duo headsets?
Mono headsets have one earpiece, allowing you to hear your surroundings while communicating, making them ideal for quiet environments. Duo headsets have two earpieces, providing a more immersive audio experience and better noise isolation, which is beneficial in noisier environments.
5. How do I know if the PSU (Power Supply Unit) is suitable for my device?
The PSU compatibility is specified in the product details. Make sure to match the PSU with the specific model of your device, such as the Yealink T31G/T43U, to ensure proper functionality.
6. Can I use the speakers for both personal and professional purposes?
Yes, the speakers like the Jabra Speak 510 and Yealink CP700 are designed for versatile use, suitable for both personal and professional audio needs. They are particularly useful for conference calls, online meetings, and media playback.
7. What is the warranty period for the accessories?
The warranty period varies depending on the manufacturer and the product. Please refer to the individual product details or contact our customer service for specific warranty information.
8. Do you offer technical support for setting up these accessories?
Yes, Zoiko Telecom provides technical support for setting up and troubleshooting your accessories. You can reach out to our support team for assistance with installation and configuration.
9. How can I ensure optimal performance from my accessory?
To ensure optimal performance, follow the manufacturer’s guidelines for use and maintenance. Regularly clean the devices, update any firmware if applicable, and ensure that they are properly stored when not in use.
10. What should I do if I encounter an issue with my accessory?
If you encounter any issues with your accessory, first consult the user manual for troubleshooting tips. If the problem persists, contact Zoiko Telecom’s customer support for further assistance.
