Accessibility
at Zoiko Broadband

We are committed to making our digital services accessible and inclusive for everyone,
including people with disabilities and those using assistive technologies.

Our Accessibility Commitment

WCAG 2.2 AA standard compliance

Inclusive design from inception to deployment

Equal access through visual, auditory, and motor-friendly design

Accessibility embedded in Zoiko's digital inclusion strategy

Features Supporting Accessibility

Visual: High contrast mode, resizable text, colour-blind safe palette

Navigation: Keyboard navigation across the full site

Screen Readers: Screen reader compatibility with ARIA labelling

Media: Closed captions on all videos

Documents: BSL and Easy Read versions of key documents

Navigation: "Skip to Content" links on every page

Known Limitations

Certain third-party plugins may not be fully accessible

Some older PDFs may not meet current accessibility guidelines

What We're Working On

Improving Alt Text

For dynamic media

Regular Audits

Accessibility audits

Expert
Consultation

With digital inclusion
specialists

Testing Cycles

Six-month re-testing cycles

Compliance Statement

"This website has been developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, and the UK Equality Act 2010. We are actively reviewing and improving to maintain high accessibility standards."

Get in touch

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Get in touch

Live chat

Speak to a Zoiko Broadband specialist via live chat. Support hours:

Mondays to Saturdays: 8:30am to 8:30pm
Sundays: 10am to 6pm

Linko provides 24/7 after-hours support.

Outside these hours, Linko — our 24/7 virtual assistant — is always available.

Chat now

Call us

Telephone: +44 207 164 6399

Mondays to Saturdays: 8:30am to 8:30pm
Sundays: 10am to 6pm

Linko provides 24/7 after-hours support.

Help & Support

Coverage Checker

Returns & Cancellation Policy

Meet Linko — Your 24/7 Digital Assistant

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